Sending Donations

Florida State Security makes it more complicated to send money.
You must first request Form DC2-303

DC2-303 Inmate Trust Fund Deposit Form

E-Mail: central.accounting@mail.dc.state.fl.us
Phone (toll free):
1-866-209-7250

Previously, in accordance with Chapter 33-203.201(2), Florida Administrative Code, money orders, cashiers checks or certified bank drafts for the personal use or benefit of inmates were mailed to the local service centers for processing. On November 1, 2000 all inmate trust fund activities were centralized at the Financial Service Center in Tallahassee. This requires that all funds intended for the personal use or benefit of inmates now be mailed directly to the Financial Service Center in Tallahassee. The service center is now using an advanced processing machine to make deposits, which transfers money to the inmate sooner.

Instructions for funds mailed to the Financial Service Center:

  1. To get the money to the inmate as soon as possible, the sender should complete Form DC2-303 Inmate Trust Fund Deposit Form and mail the form and money order, to the Financial Service Center. This form may be obtained from any institution or facility. The form is two sided and fits into a letter size envelope.Any money order, cashiers check, or certified bank draft in the amount of $400.00 or higher will have a ten day hold placed on the funds.
  2. The form has a special type of ink color, which lets the machine process the deposit automatically. This means that photocopies should not be sent. Deposits sent with photocopies will delay depositing of funds to the inmate’s account. For the same reason, this form will not be available on the Internet.
  3. Forms may be requested via e-mail (central.accounting@ mail.dc.state.fl.us), by calling the toll free number 1-866-209-7250, or by sending a request by mail to:

    Department of Corrections
    Financial Service Center
    Centerville Station
    P.O. Box #13600
    Tallahassee FL 32317-3600

  4. Funds and deposit forms should be mailed to:

    Florida Department of Corrections
    Inmate Trust Fund
    Centerville Station
    P.O. Box #12100
    Tallahassee FL 32317-2100

  5. Funds mailed to department addresses other than the address provided in number 4 above will be returned to the sender.
  6. In completing the form, it is important that the sender follow the instructions and complete all the requested information. Do not send cash, stamps, personal items or letters to the P.O. Box address along with the funds, because they cannot be given to the inmate.
  7. Funds will not be accepted during visitation even if the visitor has a completed DC2-303 form.
  8. If the inmate cannot be identified due to the DC number and/or name missing or incorrect and the form does not have a return address, the funds will be deposited into a clearing account pending identification of the inmate to whom the funds will be credited.

Although wiring money is expensive, its
simplicity may make it the best option.

Frequently Asked Questions Regarding
Inmate Funds

  1. How do I send money to an inmate?
    1. The funds must be in the form of a money order, cashier’s check, or a certified bank draft–DO NOT SEND CASH. The funds should be made payable to the Inmate Trust Fund along with the name and DC#.Please note: If the inmate is housed at the following private facilities or county jails you can send the funds directly to that facility and do not need to request or send this deposit form:
      • Bay C.F.
      • Bradenton Transition Ctr.
      • Bridges of Jacksonville
      • Bridges of Orlando
      • Bridges of Pompano
      • Franklin County Jail
      • Gadsden C.F.
      • Graceville C.F.
      • Lafayette County Jail
      • Lake City C.F.
      • Largo Re-Entry Ctr.
      • Moore Haven C.F.
      • Pompano Transition Center
      • Re-Entry Ctr. of Ocala
      • Reality House
      • Shisa House East
      • Shisa House West
      • Suncoast WRC
      • South Bay C.F.
      • Washington County Jail

      Obtain a copy of the DC2-303, Deposit Form.

      Send one of the above types of funds and the completed Deposit Form to:

      Florida Department of Corrections
      Inmate Trust Fund
      Centerville Station
      P.O. Box 12100
      Tallahassee, FL 32317-2100

    2. In addition, you may also send funds by wire transfer using Western Union’s “Quick Collect Service” or JPay’s Correctional Payment Service. Below are instructions for sending funds using each service. Western Union “Quick Collect” service and JPay’s Correctional Payment Service are not available for inmates housed at the Private Institutions listed above in 1. A.
      1. Western Union “Quick Collect” Service:To send funds in Person:Visit westernunion.com

        Visit a Western Union Agent.  To locate a Western Union Agent Location in your area, call 1-800-325-6000. When you complete the Blue Quick Collect Form (at the Agent Location) you must include the following information.

        Pay To: FL Dept. of Corrections
        Code City: FLDOC
        State: FL
        Account Number: 123456DOE
        (DC Number and Last Name, no periods or commas)
        Attention: DOE, JOHN
        (Inmate Last Name, First Name)

        The transaction fee is based on the amount sent with a minimum charge of $8.95 up to a maximum charge of $11.95. (Maximum amount allowed to send is $5,000.)

        To send funds by Telephone:

        Contact Western Union Quick Collect at 1-800-634-3422. (Press 2 to send Q/C payment using a credit card.)

        The transaction fee is based on the amount sent with a minimum charge of $6.95 up to a maximum charge of $12.95. (Maximum amount allowed to send is $300.)

        To send funds by Internet:

        Logon to www.westernunion.com. Go to the heading titled “Send Online Now” and then click “Make Payments.”

        The transaction fee is based on the amount sent with a minimum charge of $4.95 to a maximum charge of $10.95. (Maximum amount allowed to send is $300.)

        Funds sent before 8:00 PM EST, any day of the week, will be posted to inmate’s account the next day.

        To check on a deposit, call the Western Union Customer Service at 1-800-238-5772.

        Flyers with this information are also available in the visiting park at each Institution.

      2. JPay Correctional Payment Service:To send funds by Telephone:Visit jpay.com
        • Contact JPay at 1-800-574-5729 and request to send funds to a Florida Department of Corrections inmate.
        • Caller provides inmate’s name and DC number and amount they wish to send. The transaction fee is based on the amount sent with a minimum charge of $5.95 up to a maximum charge of $12.95. (Maximum amount allowed to send by phone is $300.)
        • Caller gives JPay their credit/debit card number and JPay completes the transaction.

        To send funds by Internet:

        • Log on to www.jpay.com.
        • Sender registers on the website and then follows the on-line prompts.
        • Sender inputs debit/credit card information and JPay completes the transaction. The transaction fee is based on the amount sent with a minimum charge of $4.95 up to a maximum charge of $11.95. (Maximum amount allowed to send over the internet is $300.)

        To send funds in person:

        • Visit a MoneyGram Agent. (Wal-Mart and Albertson’s are the main agent locations for MoneyGram)
        • To locate an office near logon on to www.moneygram.com
        • Please provide JPay’s receive code 5188
        • The fee for sending funds is $8.95
        • Visit an ACE Cash Express Office
        • To locate an office near you call toll free 1-888-753-2384 or logon to www.acecashexpress.com
        • The fee for sending funds is $7.00

        Funds sent before 8:00 PM EST, any day of the week, will be posted to the inmate’s account the next day.

  2. Generally, what items do inmates need to purchase?
    1. The basic needs of an inmate are met. These needs include food, haircuts, clothing, shoes, toiletries (toothpaste, shaving razor, soap, toilet paper, feminine hygiene products, etc.), and bedding.
    2. Inmates may supplement their basic needs by purchasing extras like soda, snack foods or other authorized items in the institution’s canteen.
  3. My friend has a prison pen pal who asks for money for various reasons. How can I learn more about this pen pal, such as what crime he committed, his release date, etc?
    1. Probably the simplest way to verify information about this inmate is to look him up on the Internet at www.dc.state.fl.us/ activeinmates/. You’ll need the inmate’s name or DC number. This web site will provide information about the inmate’s offense, location, sentence, history, custody level, race, sex, age, release date and more. A photograph is also provided.
    2. If you do not have access to the Internet, you may call the Inmate Information Line at (850) 488-2533 or the institution where the inmate is incarcerated to get this information, which is public record.

If you need more information on Inmate Funds, call toll free 1-866-209-7250 or e-mail us at central.accounting@ mail.dc.state.fl.us.

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